| Address: | New Delhi, Delhi | | Website: | www.jetairways.com |
2nd Dec 2015, I traveled with my family from Doha to Delhi- booking reference MUKILZ. Aircraft didn't carry luggage for almost 150 passengers including my family and did not inform anyone until arrival at Delhi. We were made to stand in queue for 2 hrs at 3 AM just to tell us that luggage will come after 1 day. I was forced to stay in Delhi cancelling my ongoing trip. I had to spend clothes, medicines, cancellation of on wards journey. After a lot negotiation airline agreed to pay Rs 2000 for each passengers and have not paid yet.
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I was forced to stay unplanned in Delhi. I had no clothes and medicines for my family costed me 4000 Rs. I had to buy and searched for hotel at 5 AM and costed me 6000 Rs. My onward journey booking had to be cancelled Del Surat Flight and rescheduled to next day costed me double fare Rs 8000 extra.
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