Jet Airways — refund of cancelled tickets and compensation

Address:

New Delhi, Delhi, 110070

Hi

I had booked return tickets from jet airways as per following detail

Onward journey

Flight date 16th april 2018
Reference no. Rblfl589572
Pnr - tyntmg
Passenger - roohika sharma
Flight detail
9w434. Mangalore to mumbai
9w305. Mumbai to delhi

Return journey

Flight date. 21st april 2019
Reference no. Rblfl585413
Pnr - qzneft
Passenger-roohika sharma
Flight detail
9w2848 delhi to mangalore

A few days before the journey when i called jet airways to find out about the status of the flights i was told that the flights have been cancelled. No prior information was shared by the airlines. I got to know about the status only when i called their call centre. Because of this fact i had to shell out an exorbitant amount to re-book on a different flight.

I demand two things.

1. Jet airways should refund the tickets amount asap
2. Jet airways should compensate me for the expensive replacement tickets and for the mental harassment, agony and torture