Jet Airways — refund of dues due to closure of jet airways.

Address:

Mumbai City, Maharashtra, 110078

I had booked the following flights from san francisco to new delhi via london on the 20 june. The flight from sfo to london was by jet airways code share with virgin atlantic and from london to delhi was by jet airways.

Our pnr nos were ccxxsw/ ticket no[protected] and vuvnck/ticket no[protected].

Due to cancelation of the flights i had approached virgin atlantic and jet airways for the refund due on their flights. I was advised to approach jet airways for the same as the tickets were booked on their web site.

I had then approached jet airways info and i received refund receipt no[protected] and[protected] on 29 april with an assurance that the entire refund would be credited to the account by which i had booked the flights within 7 to 10 working days.

Till date i have not received my due refund despite my mailing a reminder two days back.

Could you please take up the matter appropriately and advice what action i need to take