Jet Airways — refund of my cancelled ticket (cancellation done by airlines itself) | |||
I had booked a jet airways ticket to and fro from mumbai to delhi for 6th & 13th april 2019 well in advance. For which they charged me rs 23526/- wfor which i made my payment through credit card. When i was preparing for the travel with my family i suddenly received their message that both of my flights have got cancelled and if i want i can initiate for the refund. Instead of arranging for me any alternate flight and apologizing they abruptly cancelled my tickets and put choice to claim refund if i wish to. Then i had to book urgent flights for both the days which costed me rs 7000/- more. Now it has been 27 days lapsed i am waiting for my refund. Now i want to raise a consumer law suit against them in which i not only want my refund of rs 23526/- but additionally i want my extra bucks which i had to shell out i. E. Rs 7000/- to make alternate arrangement and money for my mental harassment also which i went through in last one months time. Additionally here i want to add clear trip also as one party since despite knowing that jet airways was going through severe crisis they put up their various flights on their portal and customers though that if clear trip has put them up on their website so they must be running. Now they are disowning the whole responsibility and shifting it on airlines. For your information i can give below mentioned information My trip id[protected] Flight - 9w 2339 & 9w 2316. Date of journey - 6th & 13th april 2019 Here by i have attached the copy of my ticket as well as invoice. Was this information helpful? | |||
Jet Airways customer support has been notified about the posted complaint. | |||
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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