Jet Airways — regarding refund of cancelled flight

Address:

462003

Dear competent authority,

Vide pnr - dmycqs booked two tickets from your official cite on 15th sept. 2017 for 20th sept. 2017 from bhopal to delhi by flight 9w 2640 and from delhi to bhopal by flight 9w 927 for 24th sept. 2017.
Jet airways didn't informed me about the status of my booked flight on 20th sept. 2017, but on 21st sept. 2017, i received sms on my registered mobile - [protected] -
*at 01.54 "your flt on 21st sept. 2017 is expected to leave bho at 08.55 hrs., reach bom at 10.25 hrs.",
*at 03.44hrs another sms "your flt on 21st sept. 2017 is expected to leave bho at 10.15 hrs., reach bom at 11.45 hrs."
*and at 07.50 hrs another sms "your flight on 21st sept. 2017 is expected to leave bom at 12.10hrs, reach del at14.15 hrs".
*again at 08.41, i received sms "your flight s2 4171 bhobom has been ressheduled to depart at 11.00 hrs from bhopal and reaches bom at 12.30 hrs."
*and at 09.47 another sms "your flt on 21st sept. 2017 is expected to leave bho at 12.15 hrs., reach bom at 13.37 hrs."
#finaly at 10.07 i received sms " dear guest, we regret to inform that your flight 9w307 21sep17 from bom to del is cancelled due to operational reasons. For furtherassistance pls call... Or... For a refund.
I made payment for above flights through my master card xxxxxxxxxxxx5358 but still i have not received my refund in my master card account.

Therefore it is requested to remit my bhopal delhi flight fare and incidental compensation as per law at the earliest to my credit card (Master card) account to avoid further legal consequences.
I had performed my delhi bhopal journey as per aforesaid flight 9w927 on 24th sept.2017 and my claim is only for cancelled bhopal delhi flight dated20/09/17 as per above sms communications dated 21/09/2017.