Jet Airways — Regarding the boarding of flight

Address:

Chandigarh, Punjab, 160047

Sir, we ve to board the flight on 16th June to Mumbai at 6.00 but due to sm emergency we reachd the airport at 5.25 ur staff and crew didn't allow us to board the flight. I agree with the rules and regulations but in case of emergency it shud ve been allowed as plain ws not took off it ws there and we had to pay 66000 Rs extra for another reschedulin. I m really dissatisfied by the behaviour of staff. As we r salaried people and trip costed us the triple. They didn't even gave the facility of adjustment of tickets coz very conveniently they said these r non refundable tickets.
I want u to take this matter up and see what u can do in this regard.
Waiting for ur reply
Regards
Neetu sharma
[protected]