Jet Airways — RESCHEDULING/DELAYING OF FLIGHTS

Address:

Pune, Maharashtra

For self and wife, booked direct non-stop flights from Pune to Abu Dhabi and back by 9W 514 and 9W 513 (Jet airways) for 23 Dec 2014 & 01 Jan 2015. (GDS PNR 4IFE8R) (AIRLINE PNR RHVHTT) (TICKET [protected], [protected]) On their own, Jet Airways reschedule my programme as: Pune to Mum 9W 617; 22 Dec 2014 (E TICKET NO. 589-[protected]) Mum to Abu Dhabi 9W 586; 22 Dec 2014 Abu Dhabi to Delhi 9W 581; 02 Jan 2015 Delhi to Pune 9W 367; 02 Jan 2015 Since flight from Abu Dhabi to Delhi was late by 02 hrs(approx), the connecting flight from Delhi to Pune was missed obviously. The ground staffs totally mislead us, wasting our time. However Supervisor helped us a lot. At this juncture, we were told that since there is no flight available on that day, booking will be done for 03 Jan only. Hotel was arranged to stay in the night. It was Hotel Saptagiri at Mahipalpur Extn., New Delhi. Awful, stinking, pathetic nightmare we had in that hotel. HATS OFF TO JET AIRWAYS FOR PROVIDING SUCH A MEMORABLE HOTEL NIGHT STAY TO THEIR "GUESTS" Me and my wife were suppose to join duties on 02 Jan 2015 but could not attend till 04 Jan 2015. HEARTIEST THANKS TO JET AIRWAYS FOR SUCH A LOVELY EXPERIENCE. There will be deduction of salary for my wife due to late joining. Who is going to pay this???? As a CGO class-I of Ministry of Defence, I will be joining my duties on 05 Jan 2015 instead of 02 Jan 2015. Who will be responsible for this ?????? Missing the flight from Delhi to Pune on 02 Jan 2015, Jet made our stay nightmare by arranging a pathetic, stinking hotel. Who will be responsible for this mental agony ?????? Please pay attention all fellow travellers: Don't ever book international flights through Jet. They bound to cheat you in the last moment, when you do not have any other option. LAST WORD TO JET AIRWAYS: IT WAS NOT US ALONE, THERE WERE SEVERAL PASSENGERS WHO MISSED THEIR FLIGHT DUE TO YOUR NEGLIGENCE. NOT FOR PUNE ALONE, BUT TO DEHRADOON, LUCKNOW, MUMBAI, AMRITSAR TOO. You call you passengers as "GUEST" ... learn the meaning of it first.