[Resolved]  Jet Airways — Safety violation on board S2 4385 Codeshare 9W 7190 on 2nd November ' 2014 and no response from the airline despite sending a complaint

Address:

Mumbai City, Maharashtra

PNR - DOSYJU and VHAOZD We were coming back from Goa on 2nd November'2014 by S2 4385. My wife, Rupali Chanda fell inside the bus while getting transported to the aircraft . She immediately started bleeding from one leg and her other ankle started swelling. We somehow boarded the flight and I requested the crew for first aid box. She flatly told me that there was no first aid box on board and took out couple of band aids saying that's what she could manage. I was surprised but that seemed to be the case ! We tried to stop the bleeding with tissue paper. Her ankle was swollen up and the crew gave us a few ice cubes in a plastic glass. I had to make a temporary ice bag by taking out the Jetwings plastic cover. I sent a complaint in this regard to Jet airways on 6 th November ' 2014 but have not received any reply so far. It's utterly shameful on the airlines part that first they violate the safety Norms and then dont have the courtesy to respond to the complaint of a passenger.