Jet Airways — sales team

Address:	New Delhi, Delhi, 110009
Website:	Jet airways

I was supposed to travel to dubai with my husband and daughter on 25th june at around 11am in the morning but in the mid night i get a call from my mother that my dad has collapsed and we're taking him to the hospital.. After talking to my mom i could not travel to dubai as i had rushed to my mothers place in. Punjab... We kept dad for 2 days in hospital on ventilator and he expired on 28th june... Now when our agent is telling sales team to issue new tickets for the first week of june as this was the very genuine case of not travelling, sales team is not listening neither they are giving refund... Such behaviour is not expected from renowned airways of jet... Please see to it..