Jet Airways — Serving of non vegetarian food to bhrahmin family

Address:

Ahmedabad, Gujarat, 380007

FF No.[protected] Dear Sir, Myself and my family were on Flight No. 9W 390 from Mumbai to Amritsar on 17th December, 2015 (PNR No. SFEQMO) Tkt No. E[protected] to 76 we were allotted seat no. 11D & 11E and other two seats, my daughter Purvi Pathak was on seat no. 11D, from Delhi to Amritsar sector when crew were serving the food we informed to your crew about our food selection (we don't want to name the staff) we told him two times that we are pure vegetarians and we should be served Vegetarian food, myself and my wife were served the vegetarian food in first place and after 2 minutes your staff without looking at the food served non-vegetarian food to my daughter Purvi, she was under impression that she has been served vegetarian food (as we told two times to your crew) and when she took first bite she finds some different taste in the food when she looked at the packing she noticed that that was a non vegetarian food. We are brahmins and never touch the non veg food and my entire family does not even eat eggs, I don't know how you are going to compensate for this mistake to my daughter as she is very sensitive for all this. I am a Platinum member of your airlines and don't not want to make a issue for the same if things get settled at your end. Please send your reply immediately to avoid further complications. Regards, Arun Pathak | Finance Manager Marasa Hospitality Private Limited Bakhtawar, 11th Floor Nariman Point, Mumbai - 400-021 Telephone: +[protected] Mobile: +[protected] by Max Ma on