[Resolved]  Jet Airways — ticket Cancellation Refund not processed

The ticket cancelled on 29th July amount is still not processed and amount not refunded I call their customer care, i don get proper response, i am asked to send mail to [protected]@jetairways and i dont get response from them. Every time i talk to any executive, they will tell that they will send a refund recipt and no one know whats the status of money.