Jet Airways — Worst experience on New Website of Jet Airways for JP MILES REDEMPTION

Address:

Gurgaon, Haryana

I am a Gold Card member. Since the new website has been implemented, redemption of JP miles is not being done online. I have raised this issue over phone around ten times and have spoken to jet Counters at Mumbai, Delhi airports but no body listens and understand. On top of it during all flights invariably jet staff shamelessly boasts of new look efficient website. Pathetic response is received every time I have spoken over phone or counter.