[Resolved] Jet Airways — Wrong information about Baggage
S
singh2182
I (Rajni Thakur) was travelled Jonehessbrug to Mumbai on 31 Aug (flight no. SA284) and took connecting flight from Mumbai to Bangalore (flight no. 9W381) on 1 Sep. South African airlines told me my luggage check in through Bangalore, when I landed in Mumbai airport I checked same with jet airways do I need to collect my luggage here they said its connecting flight you will get your luggage directly in Bangalore but when I reached Bangalore my luggage was not arrived. It is in Mumbai only with custom. No body is guiding me the correct procedure to get my luggage.
I reported this issue at Bangalore airport to jet airways staff(Mr. Nishat/Abhinav-[protected]) he gave me copy of custom ( BOMSA11170 and BOMSA11171) attaching same in the mail for your reference.
All are asking to Send mail only from Jetairways .
Then i got a call from Mumbai (Jet airways) Saying that we have your one Bag and we will send that from earliest flight.I said two bags are there not one than JetAirways executive disconnect the call and we are keep calling then but no response from them.
Jetairways is worst worst service ever . I need compensation for my Time waste.
Regards,
Rajni Thakur
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Aug 14, 2020
Complaint marked as Resolved
Jet Airways customer support has been notified about the posted complaint.
Sep 01, 2014
Updated by singh2182 I was travelled Jonehessbrug to Mumbai on 31 Aug (flight no. SA284) and took connecting flight from Mumbai to Bangalore (flight no. 9W381) on 1 Sep. South African airlines told me my luggage check in through Bangalore, when I landed in Mumbai airport I checked same with jet airways do I need to collect my luggage here they said its connecting flight you will get your luggage directly in Bangalore but when I reached Bangalore my luggage was not arrived. It is in Mumbai only with custom. No body is guiding me the correct procedure to get my luggage. I reported this issue at Bangalore airport to jet airways staff(Mr. Nishat/Abhinav-[protected]) he gave me copy of custom ( BOMSA11170 and BOMSA11171) attaching same in the mail for your reference. All are asking to Send mail only from Jetairways . Then i got a call from Mumbai (Jet airways) Saying that we have your one Bag and we will send that from earliest flight.I said two bags are there not one than JetAirways executive disconnect the call and we are keep calling then but no response from them. Jetairways is worst worst service ever . I need compensation for my Time waste.
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