Jet Airways — Zero refund received

Address:

New Delhi, Delhi

I have booked above mentioned flight from jet airways form delhi to jakarta pnr no: szdgpw dated 09.11.2014. There was a small clearical mistake in the ticket i.E name typed was balvinder instand of baljinder. When i contacted make my trip executives and jet airways customer care they told me that correction is not possible and i have to cancel whole ticket. When i send request for cancellation they told me that i will get zero refund from my ticket. Which is highly disappointed from our side. I have lost all the amount i.E rs. 43350
Please replay as soon as possible.