Jetairways — cancellation refund

Address:

Pune, Maharashtra

A gentle reminder the fees which you people are taking upon cancellation is way to much for to and fro flight. Fuel changes and surcharges should not be take from customers and as i have already read that it should be refunded in air travel policy. Kindly check the refund amount and i want my correct money to be refunded back too me. Taking whooping cost of 4 k and 4 k separately on one booking is not right. I want my money refunded with correct amount. And this i want your higher level person to talk to me on my number [protected]. Otherwise i am escalating this matter to to other higher officers. I have tried to connect on customer center but i am not able to connect with your people so apart from refunding my correct amount back i want your people to connect with me over this matter.

I have already cancel my ticket on 3rd dec way too before departure date and time.
As per policy it is given that if i have booked the ticket directly from website i will be getting my airport taxes back which is not refunded by you people yet.
I have already provided the feed back on your website. I request and demand my hard earned money back as i have cancelled the ticket way too before so i want my full amount of the ticket back into the account as that included airport and government taxes. For any discussion on the matter please connect with me on my number :- [protected] or mail.

There was no reason asked on your main website also for cancellation so i am writing here. Kindly refund rs. 12, 999 back into my account before i write anything on mon. Kindly reply back on mail or contact me on above number and provide my correct refund back into the account as i have proof of my flight ticket and policy given that money to be refunded if i have cancelled my ticket way too before from the departure date with correct and whole amount of gov. Airport taxes including surge charges and fuel charges to be given back so kindly refund my correct amount of money. And if cancellation charges so it should only include cancellation charges not fuel, surge or gov. Taxes, these should be refunded and in one policy cancellation for domestic flight is 1750 not 4200 per flight. I want my hard earned money with right amount back to my bank account. I have proof as ticket and one news document in which correct amount is written.