Jetairways — Cheated by Jetairways on the name of making a booking 5 months before to avail offer on direct flight

Address:

Bangalore, Karnataka

Hi,
I booked a Direct Flight from Bangalore to Indore with JETAIRWAYS in month of April2014 (Travel Date was 27SEP2014)
and on 13JULY2014 i receive a SMS from their end that my flight stands cancelled and i have no option to take direct flight, all flights are via Bombay to indore .

I look at it as a Strategic fraud, first they ask u to book a direct flight much ahead of your travel DATE and
looking at the Comfort and less time the customer books the flight and later JETAIRWAYS change their commitments and put customer in a trap, where he/she has to bend to them.

I am not ready to Take it and want the company to answer and compensate me properly,
I have contacted their Toll free number: [protected], and the Customer care executive Name was SHAKTI, her Manager's Name was Ajay and the Floor Manager Name was "Aruysh Vadhva" - they all never tried to understand my issue and even argued -

I have put my Money in this airline - because they offered me a DIRECT flight, i paid the extra cost as well because i was saving time, else I could have gone for a Cheaper flight if intended for a VIA flight -- Worst effect is on my Baby who wil be accompaning me on my travel.

Kindly help me on same.
Parul Mehta
Mb:[protected]