Jharkhand Bijli Vitran Nigam Limited — electricity bill amount not deposited in jbvnl account and bill receipt not generated.

Address:

5E, HERITAGE GARDEN TOWER, DIPATOLI, RANCHI, Ranchi, Jharkhand, 834009

I have made online payment for electricity bill of jbvnl for the month of july 2019 on dt.04.09.2019. The bill amount was rs. 864/-only. The amount was debited from my saving bank account but electricity bill payment receipt was not generated. The transaction reference no. Is [protected]gagxtsey7 dated: 04 sep. 2019. The next electricity bill is showing this amount as arrear although i have made the payment. Please solve the issue at the earliest to relieve me from the mental agony.

Dharmendra kumar
Consumer no. Ba10101
Division-rmch
Ranchi, mobile-[protected].