Jharkhand State Electricity Regulatory Commission [JSERC]
Jharkhand State Electricity Regulatory Commission
Customer satisfaction rating: 20%
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180
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Jharkhand State Electricity Regulatory Commission [JSERC] Customer Care

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Address
2nd floor, Rajendra Jawan Bhawan-cum-Sainik Bazar Mahatma Gandhi Marg
Ranchi
Ranchi District
Jharkhand
India - 834001
Landmarks:Main Road

Customer Care Phone Numbers and Contacts


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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20%
Complaints
180
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0
Resolved
36
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So far so good - The company responded to our notifications and is working on resolving complaints.

Jharkhand State Electricity Regulatory Commission [JSERC] Complaints & Reviews

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Already we are staying from last 7 years in this location and mention location in Ranchi nagar nigam area and very popular...
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On 31st august 2021 I pay 2863rs from payment gateway.but receiver is not received amount.so please refund my money as soon as possible.
Sep 11, 2021
Complaint marked as Resolved 
This is froud web site .No one share personal information
Please solve my problem

My problem is not solve so please solve my problem
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    Light problem in Banderchuwa village, Baliapur Prakhand, Dhanbad Jara si baarish me light raaton tk kat jaa rhi hain . Aaj iss hafte me ye dusri baar . Toll free me complaint bhi kr diye h . Kripya ispe kaam kren.
    Sahayta ki ummeed
    Dhnyawad
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      Yamuna Prasad jha
      Aadhar no.[protected]
      Machine no. XIP/DEO/010
      Consumer no. : KPRDS04079E
      Requesting...
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      Sir, in my village Dhurgargi, Subdivision - Jamua, Dist-Giridih have continous voltage issue from one month, I have complain...
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      Dear Sir,
      This is inform you that from 27.07.2021 no power availability in my village Dhurgargi, Jamua Subdivision. People are facing lot of problem.

      Please look into the matter on priority.

      Thanking you,
      Regards,
      Sunil Kumar
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        I live near Agrasen Bhawan Road, Dumka, Jharkhand. There is a continuous voltage issue from 10 days which is leading to malfunctioning...
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        Dibdih bhagat kocha road no 2 opposite beside railway line dibdih power cut about 4 hr
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          Respected sir/madam
          I am a final year student of btech and preparing for several exams and i prefer studing at night but from few weeks there has been a regular issue of power cut in a frequent time interval.
          Please take some serious action against this matter.
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            Respected Sir/Madam,

            It's been many days that we are facing overloading issue in my area, Taldanga housing colony, Kumardubi, Dhanbad, Jharkhand. The lights flicker, fans run very slow, even electricity supply got disconnected only for few houses due to overload.

            Please help.
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              Respected sir

              I would like to say that the electric meter of my house is not working properly as told by the person who came for monthly meter reading. So I request you to look into the matter and solve it as soon as possible.

              Yours faithfully
              Brahma deo Singh
              Consumer no[protected]
              Consumer Id- 6697426
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                Sir, today dated 24.12.2020, i made a payment of rs. 2367 but did not receive the payment receipt but my bank account is debited....
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                [Resolved]

                Sir, today dated 24.12.2020, i made a payment of rs. 2367 but did not receive the payment receipt but my bank account is debited. please check and update the status.
                regards
                ritesh kumar
                [protected]
                Dec 24, 2020
                Complaint marked as Resolved 
                thanks for taking early action
                payment reference id is[protected] and customer id is B 10347
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                  Consumer No : TDD20022
                  Consumer Name : MRS. PRABHAWATI DEVI
                  Sub Division : Jainamore
                  Tarrif : DS-1 (B)

                  Amount deducted from account but showing due amount not paid. Amount paid - Rs 1351/- and still not updated on website. Please help.
                  Money deducted but bill due amount not updated
                  Money deducted but bill due amount not updated
                  Nov 14, 2020
                  Updated by Ravi Kr Mahto
                  Problem solved!
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                    Sir, electrical pole at my Lane is tilted and may fall in any time, I hv complain many time but electric department not taking any action till now. At other Lane electrical cables are laid by electrical department but not working on my Lane I e at road no 14, 15, bholidh road gamharia Adityapur jharkhand.pls take necessary action in this regard.
                    Regarding electric pole
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                      Dear Sir/Madam,
                      I have paid my electricity bill for Rs.5950/- on 05/10/2020 through Tech Process Gateway using internet...
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                      My JBVNL consumer no. is KBDS007588 i had pay 363 rupees For my last bill, the Amount is debited from my acoount, but jbvnl...
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                      I made a payment to jbvnl using my sbi visa card. The site showed failure but amount was deducted. The details of transaction...
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                      Mera Suleman Horo hai mera consumer no. KH3521 hai maine July 2020 ka bijli bill online jama kiya tha jo ki 86 rupees tha....
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                      We are from doranda, ranchi. We are facing a lot of power cuts daily. We are unable to use appliances properly. Whenever we operate any aapliance such as computer or tv, the power goes out. We have got irritated.
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