Jilmil — order not received

Website:

jil-mil.com

I have placed order on 16th august 2020. I have paid online.
I got order placed mail too with order number but till now i haven't received
Any order. I have sent mails too on jilmill.[protected]@gmail.com but no luck. Please help regarding this.
This happened with so many customers here's the link of complaints
https://www.complaintlists.com/tag/jil-mil-com/