Jipmer — About [protected]- Rude Behavior

Hi Sir/Madam
I would like to inform you that I made an enquiry on[protected] at 10:42am to [protected] regarding Cardiac related treatment like tests, surgery charges are free or chargeable. The lady who picked the call and she said she knows only Tamil language and I spoke to her in Tamil.She told me to come to casuality and check the details. I told her am calling from Chennai and its not possible to come to Pondicherry now for just an enquiry. Once I got the confirmation about the treatment is chargeable or not then I can come to hospital along with the patient.But I heard she made fun of me with one male colleague and laughing and told me to come after Covid. Did your staff knows when the Covid will end then please share with the public via media also. Also I asked her did I shared any comedy with you to laugh, she and her colleague literally insulted me and I have call recording for the same. All your landline enquiry numbers are not working. I dont understand why you kept that lady who knows only Tamil language, then people who can't speak Tamil how they will communicate with her and get the details and avail treatment?Finally she told me that she don't have time to speak with me and disconnected the line. I can share the call records in social media and also to PM cell for further action.

Regards
Shilaja T R
[protected]