Jipmer — for not getting my refund

Website:

www.jipmer.gov.in

I had filled jipmer mbbs form 2018 and did transaction too but it was not complete. I had did transaction of 1500 rs. Which is deducted from our account but jipmer was not making it complete. It has been long time that i had not got my money. I have transaction i'd also. I had complaint it to jipmer but no action was taken.
My jipmer i'd is 169590.