Jipmer — multiple payment

I am shakthi barathee m, tamilnadu, i have applied mbbs and made payment on 21.03.2018 via netbanking and amount has been debited from my account. But payment was not reflected in my application. So i have called to toll free number, they told me that to do payment again using debit card and previously paid amount will be credited to your account with in 15 working days. As per guidance i have made payment on 27.03.2018 using credit card and have completed my application. But not yet i have received my 1st payment.