Jipmer — paid twice jipmer application fee and money is not refunded

Paid twice for jipmer and money is not refunded yet. Transaction idfirst_11-mar-2019 ecom-jipmer jawaharlal instipondicherry pyin-n094. Transaction i'd secondrs.1500.00 debited to sb-xxx0616 acbal:328.94 clrbal: 328.94 [ecom-jipme ] new delhi-karol bagh on[protected]:47:01. Iob. Secondly i just don't understand why jipmer did not answer when someone calls in their toll free number.
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