Jipmer — refund our money

We have made payment two times but application form has been not submitted successfully plz refund our money as soon as possible inspite of many remainders they are not refunding our money, not answerings our call, not responding our mails. Please solved our problem as soon as possible. We want our payment.in all online transactions money gets refunded within 24hrs but they are not refunding our money since past 15-20days
Name - rhythm nagpal
User id - 7746
I want my 3000 back as soon as possible refund it immediately don't make us tense