Jipmer — unable to view the confirmation page

This is to hereby to notify to jipmer that I K. SAI KALYAN USER ID-42365 have done my payment of Rs.1513.28 on 21st march 2018 at 15:54 and have also received a message from SBI about successful payment but I was not redirected to the confirmation page and when I again opened my JIPMER FORM its showing that payment is not complete and i even didn't receive any confirmation message in my email id also. I have called to several helplines but no one is receiving. Please i want a positive reply from your side.