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Jiva Ayurveda Complaints & Reviews

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Updated: Dec 6, 2024
Complaints 120
Resolved
47
Unresolved
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Jiva Ayurveda reviews & complaints page 2

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S
Savita13214
from GAYA, Bihar
May 11, 2022
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I have migraine so i decided to go in Jiva Ayurveda all fertilizer are good medicine is also good but when eaten only one medecine then I gotted fever cough and i started vomiting and that all medicines not work in my problem that medicine reaction in my body so decided to return all medicines in Jiva Ayurveda i gone in the Jiva Ayurveda he said we will not return
Jiva Ayurveda customer support has been notified about the posted complaint.
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    Ruchika Jhamb
    Apr 25, 2022
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    Address: Kalkaji

    Hi, i got the consultation in the month of April'22 and paid around 3000 for the medicines..after a month, my whole body has got swollen and have gained weight around 8 kgs in 15 days because of steroids present in medicines...I was not at all aware of these side effects and have consulted multiple doc bcoz of these concerns. I have been cheated with false promises as those medicine works for 2-3 days because of steroids and give relief and then makes ur entire body fail
    Jiva Ayurveda customer support has been notified about the posted complaint.
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      sanketkmr707
      from Pune, Maharashtra
      Apr 23, 2022
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      I had booked for an online consultation. However, because of some reason, i wanted to cancel my online consultation and so I called Jiva Ayurveda number for refund. The agent who picked up the call was very very arrogant and rude. I had never talked with such a rude agent before. He was extremely rude and arrogant. First, he denied that i had made any payment or talked to Jiva on call before. I strongly said that i had talked with a Jiva agent on call and i had made the payment. But he simply denied that i had talked with anyone on Jiva before or made the payment. I was very angry because of such a response but I kept calm and didn't responded angrily.
      But, the agent, who I talked with, was very very arrogant, he talked very unethically and didn't listen to my issue, neither did he acknowledged the issue and he ended the call without fully listening to my issue and resolving it. I became very much frustrated because of such poor customer service.
      If you cannot talk to your customer properly, then better that you close your company. Atleast have those people in company who can properly talk with customer. I will ask Jiva Ayurveda to immediately take strict action against that arrogant agent.
      I hope Jiva Ayurveda will acknowledge my concern and take strict action against that arrogant agent. I have the call recordings also for reference.
      The call timings were:
      Date: 23rd April
      Time: 13:04
      Jiva Ayurveda customer support has been notified about the posted complaint.
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        Gurpreet78965
        Apr 15, 2022
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        Address: Vpo kattian wali teshil malout distict shri Muktsar sahib

        I have done payment from ur company link . Payment has been Done .now ur customer care say me ur payment not Received . Plz return my money my [protected] my contact number
        +2 photos
        Jiva Ayurveda customer support has been notified about the posted complaint.
        Namaste Sir/Mam, we sincerely apologies for the inconvenience caused to you. Hope you issue has been resolved now by our team. In case of any query, you can feel free to contact us at[protected] and raise your complaint.
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          S
          Soman1
          from Asansol, West Bengal
          Apr 7, 2022
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          About my problems i think it is a fraud company.when u registered a complaint there is no one solved to your problems.
          or yea company kehta hai 'ghar ghar ayurveda leke jayenge yea humara maqsad hai'🤣🤣
          when u don't know about doctors availability why u booked appointment. My city was Asansol & the your representative booked appointment for asansol city, when i go and say i have appointment they are saying from 1 month there is no doc in this brunch & u don't know about this. This is called ### harassment for any of the people. When i called castomer care any of the representative told me that ur prob. Solved with in 24 hrs.
          But i think 5-6 days gone and u don't respect of any other people timings. I think ur company blv 24 hrs=1month or 1yr...🤣🤣aise ghar ghar mai nhi pahuchega Chauhan ji.
          Jiva Ayurveda customer support has been notified about the posted complaint.
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            AnshuT
            Apr 4, 2022
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            My mother consulted from JIVA Ayurveda for skin Allergy in feet. Dr. Priyanka Nagar has given wrong medicines. Those medicine are for constipation we consulted from JIVA Ayurveda long time ago. What kind of Dr. she is who does know the difference between medicines of allergy and constipation? I need to return these medicine and need my money back
            Jiva Ayurveda customer support has been notified about the posted complaint.
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              A
              Ayyyy
              Mar 26, 2022
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              Fraud fraud u all are mne teen mahina dabai li kuch theek nhi hua u just cheated me 10k waste ho gye u people will never get success never heartbreaking this is
              Jiva Ayurveda customer support has been notified about the posted complaint.
              :(-_-wanna abuse seriously
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                V
                Mar 11, 2022
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                Address: Dhanbad

                Dear Sir/Madam,

                I would like to inform you that my father Bishun Mistry had returned some medicines ordered from Jiva Ayurveda due to medicines was not working in February 2020 after talking to Jiva Ayurveda about 960 rupees, whose refund has not been received yet
                my father passed away in January 2021 and I came to know about the returned medicines just a few days back and Talked to Jiva Ayurveda number[protected] many times regarding refund but they are not talking about refund of any outstanding amount.
                So I request you to kindly look into this matter
                your cooperation in this regards highly expected

                Kind regards
                Vikash Sharma
                Jiva Ayurveda customer support has been notified about the posted complaint.
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                  Lovniesh Singh Lucky
                  Feb 23, 2022
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                  Address: Lovniesh Singh jammu doda. Bhaderwah

                  Lovniesh Singh from jammu
                  I am start treatment with jiva Ayurvedic madican but day by day may conditions is very bad. I called jiva team but no response I am admited government hospital in 3day.
                  I am booked everday oppoiment in jiva team no response no call
                  Jiva Ayurveda customer support has been notified about the posted complaint.
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                    raviongc
                    Feb 11, 2022
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                    I made payment of Rs 2406/_ on 2/02/22 and informed me by sms medicine id CLC[protected]• payment confirmation has been received on 05/02/22 by watsup•
                    When I called customer care on 11/02/22, they replied your order has been cancelled• but I did not receive any information for cancellation•
                    After enquiry regarding how order is cancelled, they said concerned people will call you• but concerned people did not contact me till now•
                    Our medicine is finished • It is very shameful that order cancelled unanimously •No any responsible person take up the matter•
                    Jiva Ayurveda customer support has been notified about the posted complaint.
                    Lovniesh Singh from jammu &Kashmir
                    Jiva is note a ayurvedic treatment
                    It's online froud. I started treatment with jiva I fause many problems and jiva doctors blocks my mobile no
                    Jiva is online froud
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                      Kruparani
                      from Bengaluru, Karnataka
                      Jan 8, 2022
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                      Resolved

                      Irresponsible doctors and treatment given without proper knowledge

                      Address: New Delhi, Bangalore, Karnataka

                      My father was taking treatment from Jiva ayurveda for his eye problems. He took the medication for approximately 2 years. Suddenly the doctor who was treating him left Jiva may be for some personal reasons. Then the so called doctor claiming to have 45+ years of experience and started giving medicine. After taking the medicine for a week his eyes started bleeding. When he called the so called experienced doctor he was shouting at my dad saying...
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                      Aruna Kumaraswamy
                      from Mumbai, Maharashtra
                      Dec 10, 2021
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                      We had booked an online consultation with the doctor and ordered medicines. During the confirmation call with for the address etc they took down all details and send the medicines will be delivered within a week at the address provided, after that my mother (for whom the medicines are booked) is receiving calls stating that they will deliver the medicines at the post office and she has to collect it. She is aged and alone and cannot collect from PO. However, even after explaining no body addresses the issue and only arranges call back and the person who calls back has no clue of the issue and provides no resolution.

                      Either have the medicines delivered at my mother's place which is well within metro city limits or kindly refund the money
                      Jiva Ayurveda customer support has been notified about the posted complaint.
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                        Arti Tiwaari
                        Oct 9, 2021
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                        Jiva is not telling status of despatch of medicines even after12days of order.everytime u call on no[protected] they tell their dispatch team will call within 2 hours, but noone calls.i ordered medicines worth rs840 on 28 sep2021 but even today on 09.oct.2021 no medicines received neither i am able to track my medicines as no dispatch link sent.every time they say ur medicines will reach u soon
                        Jiva Ayurveda customer support has been notified about the posted complaint.
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                          Rohan7428
                          from FARIDABAD, Haryana
                          Oct 5, 2021
                          Resolved
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                          Resolved

                          Not Any medicine working

                          Address: NEHRU GROUND
                          Website: no

                          Dear sir,
                          I say about my mother. she is not happy by your medicines. My mother is panchakarma by your team. But Panchakarm is not working as you asked.
                          The medicines is also not working. Her illness is getting worse. your service is very worse. The medicines are useless. You gave me feedback as soon as possible to this phone no.-[protected] and mail id [protected]@gmail.com Registered No.is -[protected] Patient name -Kavita...
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                          optimus28
                          Oct 1, 2021
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                          Resolved

                          Carelessness of Jiva Doctors

                          Address: Faridabad, Uttar Pradesh

                          I carried on treatment from Jiva for my mother as she is having digestion-related problems. Even after 3 months of treatment, it didn't benefit her. The cost of medicine till now is around 7000 but she didn't get a single benefit. I asked to change the doctor. The new doctor wrote 7-8 tests including blood tests and ultrasound which costed 3500. Even after submitting the report, the doctor didn't check it. I asked Jiva support to arrange...
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                          Ssjiva
                          from GHAZIABAD, Uttar Pradesh
                          Sep 25, 2021
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                          Resolved

                          Address: Faridabad

                          My dr has posted my order before 4 days bt ur executive team didn't send me the payment link. Even they r not calling me even when I call them they are using abusing language with me I m having a recorded call o[censored]r executive. He abuse me. What the hell is ur staff doing. If they r not on front they will use any kind of language. Great. The service of Jiva is much poor. Only bcz of my Dr I m along with jiva otherwise I'll definitely kick off Jiva.
                          Oct 30, 2021
                          Complaint marked as Resolved 
                          Jiva Ayurveda customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2021
                          Jiva Ayurveda Customer Care's response
                          Namaste Sir/Mam, we sincerely apologies for the inconvenience caused to you. Kindly share your registered contact number with Jiva Ayurveda and Jiva patient id so that we can investigate the issue and take corrective measure.
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                            Rahul shukla 107
                            from Lucknow, Uttar Pradesh
                            Sep 13, 2021
                            Resolved
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                            Resolved

                            I called so many times to Alambagh jiva center to provide softcopy of my prescription and bill but they disappoints me a lot, they tell me that they will send my request to their headquarters and revert me with in 48 hours...but after 8 days .. i still can't receive any softcopy of my last two prescription... And behaviour is also so rude of their employees at jiva alambagh specially the person on bill desk... They even don't want to clear the doubt of customers...
                            Oct 30, 2021
                            Complaint marked as Resolved 
                            Jiva Ayurveda customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2021
                            Jiva Ayurveda Customer Care's response
                            Namaste Rahul, we sincerely apologies for the inconvenience caused to you. Kindly share your registered contact number with Jiva Ayurveda and Jiva patient id so that we can investigate the issue and take corrective measure.
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                              Gurpreet78965
                              Aug 20, 2021
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                              Resolved

                              Address: VILLAGE -KATTIAN WALI . TEHSIL -MUKTSAR .THANA -KABBAR WALA MUKTSAR Kattianwali B.O India

                              14 AUG ko mene customer service ko call kri or bollo mene dvaye leni hai... Par abi tak doctor ki call nhi aye muje. Customer service valo ko 5 call mai kar chuka hu...
                              Oct 30, 2021
                              Complaint marked as Resolved 
                              Jiva Ayurveda customer support has been notified about the posted complaint.
                              Aug 20, 2021
                              Updated by Gurpreet78965
                              Muje contact kro mene dwaye leni hai .. bhut bar bol gya app ke customer service ko
                              Verified Support
                              Sep 29, 2021
                              Jiva Ayurveda Customer Care's response
                              Namaste Sir/Mam, we sincerely apologies for the inconvenience caused to you. Kindly share your registered contact number with Jiva Ayurveda and Jiva patient id so that we can investigate the issue and take corrective measure.
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                                soninandu
                                Aug 12, 2021
                                Resolved
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                                Resolved

                                Fake Doctors

                                टी वी पर दिखने वाले डॉ ० चौहान से प्रेरित होकर मैंने 10 अगस्त को पहली बार
                                जीवा में संपर्क किया तथा डॉ ० से विडियो कंसल्ट हेतु रु 99 का भुगतान किया

                                लगातार 2 दिन 11 एवं 12 अगस्त...
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                                Subh Laxmi Barnwal
                                Aug 8, 2021
                                Resolved
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                                Resolved

                                After 5 days of booking telephonic slot and following up with customer cae with 3 consecutive days, there is no response from doctor. I found Dr Jyoti is so irresponsible towards her patient. Pathetic service from Jiva ayurveda.
                                Sep 13, 2021
                                Complaint marked as Resolved 
                                Jiva Ayurveda customer support has been notified about the posted complaint.
                                Aug 08, 2021
                                Updated by Subh Laxmi Barnwal
                                How can this complaint be marked as resolved as soon as it get posted. This is simply cheating.
                                Verified Support
                                Aug 13, 2021
                                Jiva Ayurveda Customer Care's response
                                Namaste Subh Laxmi, we apologise for the inconvenience. Kindly share your Patient ID or registered mobile number and we will investigate the issue and will resolve it at the earliest.
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