Jiva Ayurveda Complaints & Reviews

I called so many times to Alambagh jiva center to provide softcopy of my prescription and bill but they disappoints me a lot, they tell me that they will send my request to their headquarters and revert me with in 48 hours...but after 8 days .. i still can't receive any softcopy of my last two prescription... And behaviour is also so rude of their employees at jiva alambagh specially the person on bill desk... They even don't want to clear the doubt of customers...

14 AUG ko mene customer service ko call kri or bollo mene dvaye leni hai... Par abi tak doctor ki call nhi aye muje. Customer service valo ko 5 call mai kar chuka hu...

After 5 days of booking telephonic slot and following up with customer cae with 3 consecutive days, there is no response from doctor. I found Dr Jyoti is so irresponsible towards her patient. Pathetic service from Jiva ayurveda.

Dear sir my name is Ashraf I am Parkinson patient I want ayurvedic diet chart in English please send me to my email or to whatsapp no

I pay Rs.99 to consult doctor through video.i submit my report on 17 July my time is from afternoon 2pm please help me to çonsult doctor

To whomever it is concerned, my calls are getting dropped by the customer executive when I am calling on your contact number i.e. +91 [protected].
I got my medicines today and have called 4 times and each time I was told that I will be contacted by the doctor within 1-2 hrs but received none. This is a complete case of negligence and should be investigated. Now my one day is wasted as I was told only to take medicines after taking a call with the doctor. Last when I called and asked the procedure to lodge a complaint, the customer care executive just directly hanged my call. Please take action against the customer care executive.
The timestamp I called when the executive misbehaved is 8:09 pm IST. 12/07/2021

Please resolve this and let me know you're doing the needful.

Regards,
Vishal Atrolia
+91 [protected]

I have ordered certain medicines from jiva ayurveda on 17th june 2021 and they have sent me wrong ones and when i tried to complain abt it to customer care they completely neglected my problem and tried to misguide me. Jiva used to be an excellent medical facility who cared for its patients, what happened ? My issue is you took my money, sent me wrong medicines, didnt acknowledge my complaint and on top of that your customer care executives were mentally torturing me while on call.

I am taking jiva ayurvedic treatment since last 6 weeks, I changed the doctor in between, but their customer representatives are forcing me to take consultation with earlier doctor, thereby wasting my time and doctors time. If they can't arrange doctor as per customer satisfaction then how would customer trust them.
Since a week my medicines are over and these customer care executive s are continuously connecting me to earlier doctor though I plead with them so much that I don't want that doctor, but these executives are not bothered

Respected team
Apke jiva products me glycerine hai jo ki mujhe suit nahi karti. Apse request hai return procedure karwaye. All your telephone executive are irritating

Had to take medicines from today, a new medicine had come in it, how to eat it and when to eat it, and had to ask the doctor tired by calling the customer service

Hi Team,

Order #JON221975 was placed on May 5, 2021 and is currently Completed. How its showing completed I had ordered on 5th May and on same day its showing completed, Please find screenshot for same. I have called too many times to customer care they are saying there is technical error we are unable to check please call us later. I need refund or my order should be delivered.

Best Regards,
Chandan T

Some product are missing in some bottles the quantity of sanitizer please she this

I paid Rs.1162/- as asked by their Mayur Vihar -I branch on 14th of April. Next 2 days they have been giving excuses about sending the medicines . Even after 10 days they have neither provided the medicines nor returned the money. It looks this company has become fraud and cheating consumers

They are charging extra money. Jiva medicines same medicine different times and different price. How come it is possible. They are fraud . They r not returning my money

I have bought jiva skin fit tablets from kandivali east ashok nagar branch on 15 march 2021. They have given me an almost expired product. Make sure that such events do not occur in the future.
Please give me a refund for the product mentioned above.
Patient id: JMK004104
Medicine id : KDV 2021 780

Received broken cap and seal bottle of Honey ordered from Jiva.

I'd : JTC127034
MEDICINE ID : ONL[protected]

I am regular customer of jiva many members of my family takes medicines from your company. But this time I am very disappointed my child is taking medicines since 3 months this time medicines are changed and syrup is so bitter that my child refused to take these medicines. Also I was not at all informed that medicines will be changed now. Doctor Premlata is not even changing my medicines.

Suffering from the disease (maybe)cervical and migraine headache. I consulted Jiva Ayurveda as a solution during this pandemic period.
My patient id is[protected]. It's been almost 2 months, I understand that Ayurveda takes time.
So the doctor told me that he is going to perform activities for my stomach, since the time I have started taking your medicines I have to go and poo Almost every 5 times.
I told him about my situation, he then changed my medicines and after that I have to go and poo every 7 time.
I have asked the doctor to call back no response has come and it's been 2 days, in case of such an emergency their is no response from your end.
Every time you place an order from jiva the medicines bill has to be more than 1k. And because of that, the doctor gave me the same medicines with 3 bottles, there was no need 3 of it, but he has to make the bill of 1k or more.
I don't want the extra 2 bottles and I want a refund of my 2 bottles, that medicine isn't suiting me.

You people act as if you have the solution to people's problem, but the truth is you don't know anything and your reputation is just a waste as you don't value people time and their health.

In each byte of chyawanprash it seems as if there is lot of sand particles in it. To confirm this we have mixed it with wter in a bowl and lot of sand particles got settled at the bottom of bowl.

Please refer the video for more details.

My name is Manish Gupta.My registered mobile number is [protected].My appointment was with Dr. Pravesh and the medicine given by him was ordered on 24th August. The delivery message arrived on 30 August. The payment of medicine was made 1677 online. Medicine has not been received till 10 September. Please please return our payment