Claimed

Jiva Ayurveda Complaints & Reviews

2.1
Last updated Jan 7, 2024
Complaints 119
Resolved
47
Unresolved
72
Quick Links
Statistics
Share
Contacts

File a complaint to Jiva Ayurveda

Having problems with Jiva Ayurveda?

File a complaint and get it resolved by Jiva Ayurveda customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jiva Ayurveda
Customer Service Contacts

Jiva Ayurveda Phone Numbers

Phone
+91 12 9404 0404
110
54

Jiva Ayurveda Website

Jiva Ayurveda Head Office Address

Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road
Faridabad
Faridabad District
Haryana
India
122001

Jiva Ayurveda reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Atifaslam
Jul 18, 2021
Report
Copy

To consult doctor

Address:H/N 5/200 kolimistreet rajampet, Kolimistreet

I pay Rs.99 to consult doctor through video.i submit my report on 17 July my time is from afternoon 2pm please help me to çonsult doctor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal atrolia
Jul 12, 2021
Report
Copy

Complaint against customer care executive

To whomever it is concerned, my calls are getting dropped by the customer executive when I am calling on your contact number i.e. +91 [protected].
I got my medicines today and have called 4 times and each time I was told that I will be contacted by the doctor within 1-2 hrs but received none. This is a complete case of negligence and should be investigated. Now my one day is wasted as I was told only to take medicines after taking a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivekk022
Jun 26, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong medicines sent, on top of that customer care service is misguiding.

I have ordered certain medicines from jiva ayurveda on 17th june 2021 and they have sent me wrong ones and when i tried to complain abt it to customer care they completely neglected my problem and tried to misguide me. Jiva used to be an excellent medical facility who cared for its patients, what happened ? My issue is you took my money, sent me wrong medicines, didnt acknowledge my complaint and on top of that your customer care executives...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Samiksha Aggarwal
from Noida, Uttar Pradesh
Jun 11, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible staff

I am taking jiva ayurvedic treatment since last 6 weeks, I changed the doctor in between, but their customer representatives are forcing me to take consultation with earlier doctor, thereby wasting my time and doctors time. If they can't arrange doctor as per customer satisfaction then how would customer trust them.
Since a week my medicines are over and these customer care executive s are continuously connecting me to earlier doctor...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Prakash Dudeja
May 30, 2021
Report
Copy

Hair fall combo pack @455

Respected team
Apke jiva products me glycerine hai jo ki mujhe suit nahi karti. Apse request hai return procedure karwaye. All your telephone executive are irritating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bickychetry
May 19, 2021
May 22, 2021
This thread was updated on May 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service not respond

Address:Murkong selek college, Lakhi Nepali basti, jonai

Had to take medicines from today, a new medicine had come in it, how to eat it and when to eat it, and had to ask the doctor tired by calling the customer service...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
C
chandanteewari
May 7, 2021
May 28, 2021
This thread was updated on May 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Received Showing Completed

Hi Team,

Order #JON221975 was placed on May 5, 2021 and is currently Completed. How its showing completed I had ordered on 5th May and on same day its showing completed, Please find screenshot for same. I have called too many times to customer care they are saying there is technical error we are unable to check please call us later. I need refund or my order should be delivered.

Best Regards,
Chandan...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
S Laxman Rao
May 3, 2021
Report
Copy

Herbal hand sanitizer

Address:Rabindra Pally, Kharagpur
Website:[email protected]

Some product are missing in some bottles the quantity of sanitizer please she this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajd1938
from Delhi, Delhi
Report
Copy

No supplies even after making payments

Address:Jiva Ayurveda, Mayur Vihar - I , Acharya Niketan

I paid Rs.1162/- as asked by their Mayur Vihar -I branch on 14th of April. Next 2 days they have been giving excuses about sending the medicines . Even after 10 days they have neither provided the medicines nor returned the money. It looks this company has become fraud and cheating consumers...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayan Karmakar 2
Report
Copy

No 1 Fraud company

Jiva Ayurvedic is a big business conspiracy, the main purpose here is to sell medicines to the patients in large quantities for a long time. The main purpose of Jiva Ayurvedic is not to cure the patient quickly. If a patient needs one of the medicines two days after buying the complete medicine for one month, they say that no medicine can be sent from here for less than Rs.500. They blame the courier service, but the courier service has nothing...
Helpful
14 other people found this review helpful
14 found this helpful
Write a comment
Report
Copy
F
Feifei Wu
Report
Copy

Charging extra money

They are charging extra money. Jiva medicines same medicine different times and different price. How come it is possible. They are fraud . They r not returning my money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uddipta saikia
Report
Copy

Skin fit tablets

I have bought jiva skin fit tablets from kandivali east ashok nagar branch on 15 march 2021. They have given me an almost expired product. Make sure that such events do not occur in the future.
Please give me a refund for the product mentioned above.
Patient id: JMK004104
Medicine id : KDV 2021 780...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DEEPALI BAUNTHIYAL
from Kharakvasla, Maharashtra
Report
Copy

Jiva Honey

Received broken cap and seal bottle of Honey ordered from Jiva.

I'd : JTC127034
MEDICINE ID : ONL[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushi Dwivedi
from Ludhiāna, Punjab
Report
Copy

Medicines were not satisfied

Address:House no.- 1049, sector 37 B, top floor, Chandigarh

I am regular customer of jiva many members of my family takes medicines from your company. But this time I am very disappointed my child is taking medicines since 3 months this time medicines are changed and syrup is so bitter that my child refused to take these medicines. Also I was not at all informed that medicines will be changed now. Doctor Premlata is not even changing my medicines....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sampada Anand
from Delhi, Delhi
Report
Copy

Medicines

Website:Jiva Ayurveda

Suffering from the disease (maybe)cervical and migraine headache. I consulted Jiva Ayurveda as a solution during this pandemic period.
My patient id is[protected]. It's been almost 2 months, I understand that Ayurveda takes time.
So the doctor told me that he is going to perform activities for my stomach, since the time I have started taking your medicines I have to go and poo Almost every 5 times.
I told him about my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
In each byte of chyawanprash it seems as if there is lot of sand particles in it. To confirm this we have mixed it with wter in a bowl and lot of sand particles got settled at the bottom of bowl.

Please refer the video for more details....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad

My name is Manish Gupta.My registered mobile number is [protected].My appointment was with Dr. Pravesh and the medicine given by him was ordered on 24th August. The delivery message arrived on 30 August. The payment of medicine was made 1677 online. Medicine has not been received till 10 September. Please please return our payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:HN 205 B, in front of sai mandir, near to bsnl exchange, GT road krishnapuram, kanpur,208007

I have ordered (Date[protected], combined kit chaywnprass, oil, gilloy capsule, kadha and dedected rs750, but couldn't get any order number from store. Jiva.com and unable to trace my order. Kindly dispatch my order or return my amount, my email : tursimeena8550. [protected]@gmail.com, mob [protected]
Regards
Tursi meena
Kanpur, up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anastasia Seishin S. Miraseppasi
Report
Copy

Never returned my call

I payed for my consultation 7. August (Ordernr 137064) and got an consultation appointment the 10. August with dr. Rahul tyagi. He told me that he will priscribe some medicine for my daughter and that i should contact his assistant to pay for the medicine and have it sent to denmark. After trying to get in touch with his assistant for several hours and then succeeding, it dawned on me that i have several questions regarding the medication...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore

Hi jiva team i have order some products and payment is done but still not has been conformed, my order is jn125521.

And regarding this i call customer care he not responding clearly continuously disconnecting call, showing his attitude his name is sandeep chauhan, i need is apology from his mistakes....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy