| Address: | Mumbai City, Maharashtra, 400092 |
Bombay tyres a tyre dealer located in borivali west mumbai having branch located on s. V. Road near sai baba nagar with malicious intent sold to us old car tyres for my car model maruti sx - 4 (Zxi version) which were manufactured in feb 2017
The dealer manager sold to us in jan 2018 that is almost 01 year later since we trusted their brand as a reputed dealer and authorized to sell j. K. Brand of tyres.
We have a proof of bill dated 11th jan 2018 (He refused to give proper original invoice and gave us a estimate - challan bill) which has our car registration no. Mentioned and tyre size and quantity with cash amount paid by us.
Because of which the warranty for tyres which is given by manufacturers for two years is reduced. They have cheated us and broken our trust factor which was never expected of them.
Kindly guide on the matter and oblige us. From sanjay shah borivali west mumbai.
Resolution sought by us as customer:
We request either replacement of old tyres or refund since we have hardly used the tyres for more than 100 kms till date of complaint.
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