Jk Tyre & Industries — replacement of tyre

We have lodged complaint regarding replacement of tyre on 31st july 2020 at bombay tyres, link road, kandivali (West) mumbai. Accordingly our claim has been settled on 17th august 2020 (Refer claim no: wjb[protected] still i have not received tyre inspite of several visits to the respective dealer. They are saying tyres are not available. We have tried to contact toll free number they have given telephone number of service engineer [protected]. The person said he can't help us, as tyres are not available for replacement.

Kindly treat this mail on priority as we have to travel urgently out of mumbai & in such rainy season its difficult to travel without stepney.

The message received as follows:
Congratulations mahendra, your claim wjb[protected] has been accepted under warranty. Please collect your replacement tyre from bombay tyres against a payment of rs. 853.00 (All taxes included). This amount excludes charges for any additional services rend
Ered by the dealer. For any concerns, please contact[protected]am-7pm | all 7 days)

It will be great if you could help us as we always get good response to your mail.

Regards,
Mahendra jogale