Jk Tyre — Tyres noise

Address:

New Delhi, Delhi

Dear Mr. Singhania, I am one of the user for the JK tires and since beginning of vehicle purchase has logged a complaint regarding the unreasonable sound from the JK tyres(please read through the trail email). The tyres make unpleasant humming sound after 60 KMPH and is clearly audible @ driver's seat. The sound db is so high as if driving a truck. At first your engineer has accepted this fact (for 1 tyre) and was not ready to accept this fact on second visit. He further denied it due to intellectual ego as it will hurt him in case he accepts the fault on second occasion for all the tyres. Later, after so many test runs has happened, got quite irritated with their approach to diagnose this fault. Request you to please intervene here as there is a rotation sound and I am really irritated with that. I have been writing on this since many days and at the end the same engineer visits and simply denies the complaint. Is it a fact that JK will not accept the mistake by manufacturing the substandard product. Further please get this checked by you team and with the help of noise detecting sensors ( earlier also they have inspected and found the issue) FYI.. the tires has been changed twice by JK earlier with an assurance that the same problem will not come again. Thanks Sourav [protected]