Jobishh.com — Not refunding the amount as per cancellation policy

Address:	New Delhi, Delhi
Website:	www.jobishh.com

Hi,

I got a call from jobishh.com on 3-sep-16. One person mr. Puneet convinced me to take a packaged service for rs.4350. He promised that he will forward my resume directly to hiring companies and schedule for interview. He told that no other payment is required and verfication department will call and activate my account after 48 hrs. He also gave me a number and told its his personal mobile no. But i got another call from jobishh.com and one person told i have to pay another rs.2050 for employer verification. I told that this was not informed to me before itself by mr. Puneet and asked for refunding my amount. He told that he will proceed without the additional amount. I tried calling to the number given by my. Puneet and found that its not his personal no and it is customer care number. New person attended the call. I explained everything and asked them to connect me to mr. Puneet. She told that i will get call from puneet. I didn't get any call for 1 hr. I called customer service again multiple times, no one attended the call. I tried sending email to customer care mail id. The message was undelivered. That email id was not working. The company website states that cancellation has to be done within 24 hrs, i tried calling customer service multiple times and sent multiple mails requesting for refund. My calls were unattended and mails got undelivered. Luckily, one mail sent successfully and ms. Kritiga responded that due to technical issue, she was not able to refund and i would get call on monday (5-sep-16) by the refund department for processing. But now im getting calls from them to continue their service and telling me that there is no refund policy at all. The website www.jobishh.com has the cancellation and refund policy. But they are not returning my money as per policy. Please help me in getting refund of rs.4350.