Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] — Electricity bill coming out of proportion to consumption

Address:

Sector 8, Chopasni Housing Board, Jodhpur

This is to inform the concerned authority that I am the resident of 23/301, Chopasni Housing Board, Pal Road, Jodhpur, Rajasthan, 342008. The electricity bill of my house from past 3 months is comming out of proportion to the consumption. The last bill of January is Rs. 14, 230, can u imagine this bill in month of January the month of winters and when no AC or Fan or Coolers are a
Used and when only 2 people live in a house. I came here at JDVVNL sector 8, Chopasni Housing Board, Jodhpur and the workers said that meter is not showing display, then please tell me how the department made this bill and is comitting same mistake since 3 months without knowledge. I want to ask you are the bill of households are made on mere estimates even without informing the costomers? Also the Officer has closed the room and is not present in his chamber at 3:01 pm and when I enquired then workers here told me it's lunch time and he went for lunch, really at 3:00pm ?
Kindly look into the matter and please do the needful or else I have to raise this isse consumer forum also I look forward for compensation as well.
Thanking you,
Dr. Yuvraj Singh