Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] — Im complaining about linemen

Address:

village-nai barekan Tehsil-suratgarh district-sriganganagar, state-Rajasthan

Hello dear sir/mam
im a farmer's son we had some problem in our transmeter which is in our field 13 days ago i called to line men for fix it he just said me im coming he didn't come continually 2days after 2days he came and hw said you have to change your transmeter it will be process by bijli board, suratgarh than i went bijli board, suratgarh i gave them complaint about the transmeter after 2 days they gave me new transmeter when bought it at field than i called to linemen again he was saying me im coming in just few moment and he didnt come i was waiting for him since 5 hours he didn't come and in last it was evening time we have to keep in down from our tractor and we faced problems so i just want to know why he didn't come its about today now i called him he said i will come in morning but i know maybe he will not come in morning too...kindly help to short it out