| Address: | Saraswati Nagar, Madhuban, Jodhpur, Rajasthan 342005, India | | Website: | jodhpurigalax.com |
The company seems to be an unprofessional business site. The ordered items in mid-May 2023 with a promise to have this delivered before 23/06/2023. I kept asking the sales person to confirm that i will get the shipment by this date for me to proceed with the order and was told that it would be. I have paid for the shipment on 15/05/23, 1600.00 INR & 4350.00 INR, 22/05/23 1250.00 INR & 25/05/23 5000 INR . Each time I spoke to this salesperson who also states he is the manager I was promised the shipment would be there as initially agreed. I have paid $205.60 AUD in total for this shipment. I asked the rep for an update on the 20/06/23 which I was informed that the shipment would be delivered on the 26th or 27th of June. I informed them that this was not fair as i specially ordered the shipment for function on the 24th to 27th June. I demanded to speak to the owner of this business, but the manger called me back and he advised that they had shipment issue and will cancel the order and send me refund. From that day to date I'm following up on the refund and nothing has been processed. I have been given the run around saying it will be done tomorrow, weekend, or next week and so on.
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