Joister Connect — No service to customer

Address:Mumbai City, Maharashtra, 400064
Website:www.joister.com

I've taken an internet connection from Joister Connect, which isn't working for some reason at my end. Now I'm trying to reach out to their support seeking resolutions, which seems an impossible task.

Tried calling their toll free number a thousand times, no one receives, even waited for more than 10 minutes over the call. Tried online ticket based support request, no response yet, Tried another branch board line number, but they dodged the complaint and no one ever responded.

I work from home completely and I am loosing out on my business every day. Though, I am changing my ISP very soon. But I can't let go of this kind of pathetic services and the inconvenience it has caused to me officially and personally.

Please consider this as a serious compliant. I would want to file a formal complaint if no action will be taken within a week.
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Comments

Very weak and worst service provider. they took 1 year advance money and internet is shut. they dont have engineers to resolve the problem.
Adrian Fernandis's reply, Feb 1, 2017
You are right they lock you in with the 1year service. They have the worst internet and customer service.

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    Mumbai
    Maharashtra
    India
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