Joister Connect Complaints & Reviews
Address: | Vijapur Road Solapur |
Website: | www.joister.com |
It's been 4 days my internet connection is not working and the customer service is not responding.
They don't even pick the call and when they pick up they just lie....
They don't even pick the call and when they pick up they just lie....
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The range of joister fiber is worst I'm literally fed up of this network. Now, I'm feeling that why I've took this fiber subscription for 1 year. The prices of plans are too high but the connectivity is directly proportion to network connectivity. While taking the subscription they follow a lot and update day to day once we take the subscription they will not even pick up the call. At last I want to just say that the network is worst....
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Address: | Solapur |
My joister is not working since yesterday. It's been more than 24 hours. Solve the issue ASAP....
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Address: | Wagle Estate, Thane West, Thane, Maharashtra |
Website: | mynet.joister.com |
The internet connection is down since 12th June. Compliant ID 51438.
The expected resolution time provided was 24 hrs but after 7 days also its not resolved. There is template type response from customer support that "issue well get resolved urgently.". There is no resolution to the problem raised by company even after a week time....
The expected resolution time provided was 24 hrs but after 7 days also its not resolved. There is template type response from customer support that "issue well get resolved urgently.". There is no resolution to the problem raised by company even after a week time....
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Address: | Flat no C3 Manorama bank kotnis Nagar vijapur road Solapur |
I have opted for your services on 15/05/2021 till now my connection is not completed. Daily I am calling to your office contact no they are not picking up my calls and your service executive is also not responding. This is the worst service you are provided to your customers....
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Address: | Raviwar Peth, Solapur |
Our jioster connection has not working since last there days. My register cell number [protected]....
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I do live in chiplun and joister net is one of the worst net i have ever came across, its service is pathetic the net speed is super slow n most of the times the server is under maintenance. So i[censored] have subscribed for 1 year more than 3 to 4 months the net speed will be slow due to maintainance....
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Address: | Aasra chowk solapur |
WiFi is not working from last week every time I call I am getting new ticket number but still I have not got resolution.
Every local office of solapur is not supporting to resolve ticket....
Every local office of solapur is not supporting to resolve ticket....
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Address: | Joister Infoserve Pvt Ltd , Mumbai |
The internet keeps dropping every few days, the customer service is pathetic, the speed is way below the agreed plan
Nobody picks up the phone, most of the times the lines are dead
they take 6-8 hours to respond on email
they take 2 days to fix the problem which comes back in a few days
very poor service, no consideration for the customer
these people are thieves & they only know...
Nobody picks up the phone, most of the times the lines are dead
they take 6-8 hours to respond on email
they take 2 days to fix the problem which comes back in a few days
very poor service, no consideration for the customer
these people are thieves & they only know...
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Address: | At.Kondhe,Po.Shiral,Tal-Chiplun,Dist-Ratnagiri |
Website: | [email protected] |
I am having 2 month extra subscription i have sended my receipt to connect.[protected]@joyster.com on 27 Oct 2020, 12:31pm.as i discussed this thing too many times with customer care.till today i am having no connectivity.this make inconvenience to me.please pay immediate attaintion.thanking you....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
service team not repairing even after 13 visits to the solapur branch
Address: | Hotgi Rd, Jawaharlal Housing Society, Keshav Nagra, Solapur, Maharashtra 413007 |
Website: | gigabytesbroadband.com |
Area : telangi paccha peth solapur.413005
Our broadband is not working since last 3 weeks, we visited the solapur branch met with manager sayeed patel, he assured to provide the repair service, now we have visited almost 13 times, every time they are saying the same things but not taking any action at all....
Our broadband is not working since last 3 weeks, we visited the solapur branch met with manager sayeed patel, he assured to provide the repair service, now we have visited almost 13 times, every time they are saying the same things but not taking any action at all....
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Address: | Solapur |
My internet connection disconnected every 3 to 4 hours in a day... But now since last 8 days joister connet internet connection disconnected but still customer support candidate told me every time "we will solve your problem immediately within 24 hours" and next day same reason same assurance..... Very very third class joister connect support services... Please don't buy any services from this service provider...
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Address: | Room no 187 , 15 h shankar bari lane chira bazar jss road mumbai 400002 |
I paid 6430/- for renewal of wifi services but as per joister customer support they told that the services are closed in aur area. After that i am folllwing up from last 2 weeks but there is no reply. I want my money refunded or start the services.
Registered number - [protected]...
Registered number - [protected]...
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Address: | Unit No. 01, A Wing, LG Floor, Art Guild House, Phoenix Market city, LBS Road, Kurla West, Mumbai - 400070 |
Website: | www.joisterconnect.com |
The company has provided fraud contact details on the website, www.joisterconnect.com
It says the contact is not in service.
Also I have paid for 30mbps plans but my net is working at less than 1 mbps speed. Attached the screenshot
App details are incorrect, also no one replies to the ID's provided,
Network test shows Syscon Infoway instead of Joisterconnect
[protected]@joister.in,...
It says the contact is not in service.
Also I have paid for 30mbps plans but my net is working at less than 1 mbps speed. Attached the screenshot
App details are incorrect, also no one replies to the ID's provided,
Network test shows Syscon Infoway instead of Joisterconnect
[protected]@joister.in,...
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Joister connect is an Internet service provider.Internet keeps disconnecting frequently.Issue I have with them is there customer support dont pick up the call, raised tickets wont get resolved for days....
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Address: | Kumar properties , Park Infinia society , Building# B9, Pune, Maharashtra, 412308 |
We have been using joister internet broadband service in our society and most o[censored]s opted the 1 year package. And after using for 2 months of service we most o[censored]s facing the issues with network range and also the signal strength is very poor and most of the times we were unable to connect wifi properly. Also there are other issues which we are facing so frequent i. E. Whenever we are trying to open hotstar, netflix, prime video, youtube...
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Address: | 1401 Siddhi Heights. Sector 28., Nerul .Navi Mumbai, Mumbai City, Maharashtra, 400706 |
I have paid an annual subscription of rs 5899 against joister connection in the month of october 2019. Since i am shifting to a different location i requested them to transfer my connection to my new address but they do not have connectivity in that area therefore i requested for termination and refund of my balance subscription fees. I have written my 1st mail to them on the 5th of december and hence forth made multiple calls to the customer...
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Address: | Shop no 2, R.V. Plaza,Mumbai Naka, NAshik, Nashik, Maharashtra, 422001 |
Dear sir/madam,
I am [censored]al r. Gangurde from surbhi motors. We want net connection in our two wheeler showroom. Mr. Bhushan approach us form the same. We give the cheque to him on 24th sept. He said that within 2 days we installed net connection in your showroom. But till date that is not happen. We trying to call him contineously but he is not responding to calls. He committed on 27th sept that on 28th sept. Till 2pm he installed...
I am [censored]al r. Gangurde from surbhi motors. We want net connection in our two wheeler showroom. Mr. Bhushan approach us form the same. We give the cheque to him on 24th sept. He said that within 2 days we installed net connection in your showroom. But till date that is not happen. We trying to call him contineously but he is not responding to calls. He committed on 27th sept that on 28th sept. Till 2pm he installed...
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Already pre-paid for one year and from last 10 days internet is not working. As usual called customer care numerous times but no use. They were supposed to check and resolve issue but no one from joister checking and they never came to my house to check router also. This is very pathetic and bad service where customer care guys have no idea what they are working for....
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Address: | B R Enclave, 3rd Floor, Saat Rasta, Solapur - 413001, Near Hotel Pratham, 413003 |
Website: | www.joisterconnect.com |
I requested for a connection and the service guy took the payment and told me that it would take 7 days to complete the process and setting the broadband connection. He took required documents and payment. Later when i contact them they come up with a different reason. Its been from the first day i am contacting them and they are just playing with me. Every day they come up with reason and say your work will be done tomorrow. Its 11 days...
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Address: | Bandra Reclamation, 400050 |
Joister connect is a big cheat. For high speed internet they promised the moon and took one years entire subscription amount. It never works. Horrible, indecent and rude customer service personnel. The people are rude. Internet never works. Complints are never attended to nor resolved. The worst service provided on the planet. They are thieves! Absolute thieves!
Should be punished....
Should be punished....
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Address: | Pune, Maharashtra, 411029 |
I had called 4 times for my query related internet not working after recharging no one is giving me proper feedback n resolution..
My internet connection not working at all after recharge also and i am calling joister people continue but each time i call they have a different person and every person says ur internet connection will get started soon and within 5 hrs i had called them several times still there response is nothing and...
My internet connection not working at all after recharge also and i am calling joister people continue but each time i call they have a different person and every person says ur internet connection will get started soon and within 5 hrs i had called them several times still there response is nothing and...
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Address: | 411028 |
Website: | Joisterconnect |
I am using joister connect and not able to get internet connection from last one week. Joister call centre keeping me on hold for longer time and not helping me at all. None of representatives are picking up call only waiting.
I have already paid for 1 year, however no support from last so many days. They are not reachable and i felt like cheated.
My mobile: [protected]...
I have already paid for 1 year, however no support from last so many days. They are not reachable and i felt like cheated.
My mobile: [protected]...
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Address: | Pune, Maharashtra, 411038 |
We recharged Joister plan o[censored]nlimited data for 6 months, and in the first month itself the speed is zero and they are not eager to solve our problem. When we warn them that we may complaint against them, they told us that u can conplaint and we arent afraid of consumer care department.Please lookover into the matter, its totally against our consumer rights....
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Address: | 416005 |
This is regarding joister customer id:[protected], i was facing regular disconnection of joister service, they even promised a fiber connection which i did not get. So, after several complaints (12 to be exact), they promised to refund me the amount because they could not provide proper service which they promised. Now, its been 2 months i have been followup for the refund and i haven't received any proper response to several phone calls...
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Joister connect company people collected cheque of rs. 5900/- on 17-dec-2018 with promise of renewal my existing connection. But on 21-dec-2018, i came to know that joister connect service has stopped in my area and my internet service has stopped.
Mobile no. [protected]
Please connect asap, otherwise i have to approach for legal action.
Thanks....
Mobile no. [protected]
Please connect asap, otherwise i have to approach for legal action.
Thanks....
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Address: | 411014 |
I am calling and mailing Joister Connect Customer care to resolve internet issue from first day of establishment of new connection but they are not responding . If any engineer comes to our place to fix the issue, he simply cut the existing bradband cable and connect it . It works for few minutes and stops working . I fed up calling Joister customer care to give permanant fix for the issue . I have raised tickets with them multiple times...
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Address: | Mumbai City, Maharashtra, 400016 |
Website: | joister connect |
I had applied or a new connection and paid for a years subscribtion. Till now the connection and not been provided and the chq has been encashed. Repeated requests for the pat 4 days to marketing ; joister office and customer service there is no response.
Customer service is zero
I have made over 100 calls and only get excuses
They are unable to connect the internet cable as they do not have coverage for the area.br...
Customer service is zero
I have made over 100 calls and only get excuses
They are unable to connect the internet cable as they do not have coverage for the area.br...
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Address: | Mumbai Suburban, Maharashtra, 400708 |
The net service unavailable from last 3 days. Have been calling the customer care and the local representatives constantly but nobody is answering the calls. This is highly unprofessional behavior from the joister connect team. Hope you guys respond within today or will take up the issue at higher level. Also i demand money back for the interrupted service from or complete termination....
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Address: | Thane, Maharashtra, 400604 |
Joister connect is not responding to cancellation request, cancellation request was made after they were unable to make installation on the specified date.
Have written emails to their customer care id, have got response only once with a standard response. They don't even have courtesy to respond to emails with a
S asked for specific reply. Have been asking for cancellation status and refund since two weeks now....
Have written emails to their customer care id, have got response only once with a standard response. They don't even have courtesy to respond to emails with a
S asked for specific reply. Have been asking for cancellation status and refund since two weeks now....
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Joister Connect Recent Comments
- service team not repairing even after 13 visits to the solapur branch
Area : telangi paccha peth solapur.413005 Our...1 - Fraud
I want to register fraud case against joister...3 - termination of my connection and refund of my annual subscription fees
I have paid an annual subscription of rs 5899...1 - poor internet connectivity - cheats
Joister connect is a big cheat. For high speed...1 - collected money with false promise
Joister connect company people collected cheque...1