Joister — Internet connection not working

Address:	Jule Solapur, Solapur (Maharashtra)
Website:	[email protected]

I am Dnyaneshwar Edake from Solapur (Maharashtra)
My mobile no is [protected]. My internet connection is not working since last more than two weeks. I have repeatedly complaint and send more than 15 email. But still nobody cares I have paid annual charges for my connection. Deliberately harrassing.
Even they don't reply to my query of refund of amount in case I close my connection.
Please help and resolve my problem.
I am ready to complaint to TRAI/TDSAT.