| Address: | Chennai, Tamil Nadu |
I am here to complain about Joseph Nursing Home located at Dr Gurusamy Road Chetpet!
Dr. Kurian Joseph is one of the best gynecologists in Chennai. My family members gave me a very good review about the doctor and they all have been successfully treated by him in the year 97-98. when i conceived for the first time, I took a bad decision of choosing him for my prenatal and delivery even after 20 years thinking he will be the same . Truth is HE DON'T HAVE TIME for his patients as you are one of his 1000 patients(I don't know the right number of patients but he checks like 40-60 patients per day). Also, he often travels ABROAD and becomes unavailable.
1. you are just name sake patient of Dr. kurian joseph. You will meet him for just 2 mins every month inspite of his availability.
2. Duty Doctors( less experienced) are your actual doctors who are going to treat you with regular tests. They are like 5-10 duty doctors and you will be consultinga different doctor each time you visit. So, you don't have any PERSONAL CARE . YOU Just show your reports and they write you tests and medicines.
3.MOST of the Nurses are rude and patient care is worst. You wont get answer for your doubts or questions.
During my delivery, i had a very bad experience with this nurse named VIYAKULA MARY. when i was in labour pain, She was totally arrogant and even physically harassed me. I felt like running out of the labour ward. Mostly the baby is delivered with the help of midwives and the duty doctor comes only when you are about to deliver the baby.
Totally there are only two beds in the labour ward. so you need to shift to a normal bench if you are having less pain and the one with more pain will be preferred. I was one among 5 women who were in labour pain. Imagine the situation. we were shifted here and there because of lack of facilities.
4. Money minded hospital just like other hospitals in chennai. Star hotel room rent. It will cost you around one lakh for a C Section! They charged like Rs 5500 for a matchbox size room saying its near to labour ward and you will be shifted to a bigger one after delivery.
Apart from all this, when I was admitted for my delivery,
A 9 month pregnant woman carrying twins lost one of her baby. it was pure negligence by the labour ward nurses and midwives. She got admitted in the night with mild labour pain. It was early morning when she was rushed to a emergency C section. There was no proper care because Doctors and nurses went to SLEEP . I saw the nurses SLEEPING under reception desk during night time. when I went to check the heart rate of my baby every 4 hrs.. I tried to wake up the nurse but she screamed to come after 1 or 2 hours.
I was waiting for 3 days in the hospital to have a natural childbirth. After 60 hrs, I ended up with C section because my baby heart rate dropped with pitocin IV . Also throughout my delivery, they never revealed that Dr kurian joseph is UNAVailable because he went to the US. One more thing, labour ward is like exhibition where different doctors checks you at different time. That situation really irritated me because each dr gave their opnions and suggestions for treating me. It will be more comfortable if you are monitored by a single doctor during your delivery.
Even when my friend was admitted for her delivery there before a month, Dr was unavailable because of his abroad trip.
So, I wasted all my time and Money for a highly experienced doctor who wasn't there for me. I ended up with complications because of improper care of less experienced Drs in the hospital. I don't blame DR. KURIAN's treatments. He is highly successful but it has turned money minded now and he doesn't provide any personal care for his patients.
All this reasons are going to SPOIL the good reputation of Dr. Kurian and his hospital which he earned few decades ago .
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