[Resolved] Journey by Jukaso — About not giving confirmation of membership after payment.

rajendra prasad das

from Raipur, Chhattisgarh

Address:	122001
Website:	www.jukasojourneys.com

On 8th january 2016 a meeting was held in raipur chattisgarh i was invited by the company and offered a membership up to ten year at a cost of 42000.00 . A amount of rs.30000.00 cash was paid by me as first instalment and rs.1250.00 as membership fees was paid seperately by cash, and aprovisonal reciept was given by the company.but till now i did not get any confermation.

on 2nd april i contect the company talked to mr. PRAKESH he sugested me to mail the scan copy of provisnal reciept and membership form, i sent the said document to the company up to 8th april i not get any response from the company then i again talked to toll free and talked with madum kavita she assured me to short out the problem with in two or three days and also addmeted about recieving of the mail sent by me .after that iam trying regularly to contect with toll free but no response is giving by the company till today .So please kindly short out my problem as soon as possible.

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Sep 26, 2016

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Jukaso Journeys Customer Care's response Hi Rajendra,

Apologies for the delay in response to your concern. We thank you for bringing the situation to our attention. We have read and noted the entire scenario and are digging into the same.

If the issue you raised has already been solved, please mark this complaint resolved else share your email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know.

We appreciate your patience and cooperation.

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Team Jukaso Journeys