Jovial Mart — Product not received even after 19 days of complete payment

Address:New Delhi, Delhi, 110045
Website:www.jovialmart.com

I have ordered a formal pant on 8th august and have paid Rs399 by my debit card. I havent recieved my product till now. They are even not responding to my mail contacted me, and their customer care no is not working. I am writing this complaint for the 2 nd time. They havent contacted me even after i posted a complaint a week ago. My payment details are :-
Merchant Website : jovialmart.com
Date :[protected]:00:14
Merchant Reference Number :[protected]
EBS Payment ID : 58212498
Payment Mode : VISA Debit Card
Amount : 399.00
Customer Name : Kushal Das
Customer Email : kushaldas.[protected]@gmail.com
Status : SUCCESS
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Jovial Mart customer support has been notified about the posted complaint.
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    Jovial Mart Phone
    +91 95 8216 7262
    +91 11 6565 2670
    Jovial Mart Address
    Rz-152, Palam Colony, Raj Nagar Part - 2, Street No.-3, New Delhi, Delhi, India
    View all Jovial Mart contact information