[Resolved]  Joyalukkas — they won't try to find out any help for their customers

Address:	Ramapuram
Website:	Joyalukkas.in

Hi,
I took easy gold scheme in Chennai (this is second time) joyalukkas store last year that ended on March'20 and was supposed to redeem it by April'20 but due to COVID-19 lockdown couldn't make it since 23rd March'20. So now they have started opening the stores hence I wanted to redeem. But we know there is a difference of gold rate in the month of April'20 compare to now. So as no way to redeem it on April month, I requested joyalukkas team as a valid option to allow the purchase jewellery as a redeem for April month gold rate as shop itself closed to select jewellery and no way to travel during lockdown...but they refused that it won't possible as shop was closed due to Govt orders to everyone...so it means customer has to bear that charges even there is nothing fault from our side but they won't be ready as they says it is not their fault...

So l wanted to share here people those who want to take jewellery then it is up to your decision when situation comes this way they won't try to find out any help for their customers so we must have to suffer...

Thanks