[Resolved] Jtel — False offers - No policy - force to recharge

mk9920044701

Feb 19, 2015

Address: Kanyakumari, Tamil Nadu

They have no policy, no professionalism, There is no infrastructure of their business. - only land line numbers available. - they pay attention to customer before payment only. After payment no response. - their rule can be changed any time, they can block your credit anytime and force you to recharge, i[censored] recharge with that offer then only can use that credit. They will not block at the begining but when 20-25% of credit will remain in your account. Rajiv and John are two salesmen who assigned to trap and cheat the customers. They always mis advertise their company that they are approved from TRAI. They always offer unbelievable offers and very realistic demos. I have been in this bussiness for the last 6 years with various service providers from middle east and from europe. ONlY this indian fraud company has put the other indians on doubt. Ther is customer care. all are just greedy and eager to take money. They are sometimes supportinve in issues and resolving them but not the level they show or commit and the end u will be deceived by them. beware of these frauds

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Complaint marked as Resolved

Jtel customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2015

Jtel Customer Care's response Hi Mr.Nayem Akhter S/O: Noor ALlam Mother Name: Rubeena Nayeem Akhtar Vill Bagahan Nizamat O and PS Thawe,Dist Gopal Ganj bIHAR-841400 i[censored] want seen Our TRAI ISP licenc Check This Link http://ccatn.gov.in/index/list%20of%20licensees.pdf Let us know How You Loss Jtel? You are purchase our end Super Brand "www.huaweifone.com we Provide You all setup 30-Dec-2014, which rate(Mint) Offer also we Update to Your Panel you run Your business almost 92% On our offer super brand rate, Unfortuantely March-2ed -2015 Globally rate Increase same time we also Send our account all our resellers You also New Rate increase Notefication Mar-2ed,So That resason you cannot rechareg Your Panel again( 2ed Recharge) But same time Your account Active users Pin More than 7365$ we infom You Mail all detials with Lowbalance (-0.[protected]@gmail.com) 1, Why u affried You Orgianl mail id or Name to Post like this website against our company Brand? 2, Our company Since-2004 we not a any fake address alredy u have our all Branch address In Your Invoice.. Note: we hope You will removed this unathorized post with in 24hrs....or our legal team will Process other step

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Comments

legal 2

from Bengaluru, Karnataka

May 29, 2015

Hi Mr.Nayem Akhter
S/O: Noor ALlam
Mother Name: Rubeena Nayeem Akhtar
Vill Bagahan Nizamat
O and PS Thawe, Dist Gopal Ganj
bIHAR-841400

i[censored] want seen Our TRAI ISP licenc Check This Link http://ccatn.gov.in/index/list%20of%20licensees.pdf
Let us know How You Loss Jtel? You are purchase our end Super Brand "www.huaweifone.com we Provide You all setup
30-Dec-2014, which rate(Mint) Offer also we Update to Your Panel you run Your business almost 92% On our offer super brand rate, Unfortuantely March-2ed -2015 Globally rate Increase same time we also Send our account all our resellers You also New Rate increase Notefication Mar-2ed, So That resason you cannot rechareg Your Panel again( 2ed Recharge) But same time Your account Active users Pin More than 7365$ we infom You Mail all detials with Lowbalance (-0.[protected]@gmail.com)
1, Why u affried You Orgianl mail id or Name to Post like this website against our company Brand?
2, Our company Since-2004 we not a any fake address alredy u have our all Branch address In Your Invoice..

Note: we hope You will removed this unathorized post with in 24hrs...or our legal team will Process other step