[Resolved]  Jukaso Journeys — 5 year membership

Address:122001

Hi;

Completely a fraud so called company which are taking hard earn money of a middle class family. Not a different story i have been through. Jukaso Team called up my wife along with me on 20th Jan-18, they put all trick together to brain wash and given all wrong commitment, such as they have 4 & 5 star properties, They will provide booking in any season, Breakfast is included, they have shown the properties on their laptop which actually does not belongs to them, there were 2-3 person along with their so called senior manager and were not allowing us to leave without convincing us, not giving any opportunity to explore the product and passively forced us to take out the money. We have paid 65k and when we got T&C to surprise it was all different what they offered. Also the property which they own or so call own are 3 star only. Moreover we tried booking for a weekend which we never got and story goes on,

Sooner we realize that it is a fraud, we approached them for the cancellation and refund of our Money. they were so prompt while taking your Money but now the story is completely different. No one was willing to attend you, on insisting they have given us a form to fill which we did. they asked us to write a mail at [protected]@jukasojourneys.com which we did. We written several mails but they have not responded on any mails.

I am awaiting their response before take any further action.

Request all to take it to next level so we can save people to be cheated further. This has to be stop somewhere.

Thanks

Sanjay
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Apr 1, 2018
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Jan 30, 2018
Updated by Sannjjay
Hi;

Just to update my Membership No. is 198024. Please help resolving the matter ASAP.
Verified Support
Feb 02, 2018
Jukaso Journeys Customer Care's response
Dear Madam,
We have received you complaint and the concerned department will contact you shortly.

Regards

Journeys by Jukaso
Verified Support
Feb 27, 2018
Jukaso Journeys Customer Care's response
Dear Concern,

Greetings!!!

This is to confirm that our concern department is already working on your case, and executives are already in touch with you, in case of refund same will be processed as per company's terms and conditions, duly signed by you mentioned over purchase agreement.

Thanks & Regards

Team Journeys
Complaint comments 

Comments

HI Sanjay
Have you received any call back from them.
Hello Mr. Sanjay
Now what is the status of refund?
Have u got?
I am also a member

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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