Jukaso Journeys — cancellation of membership and refund of money

Address:	New Delhi, Delhi, 110020
Website:	jukasojourneys.com

My traveler id is 148972 & contact id is 67111.

I took the jukaso journeys membership in april 2017 as the executive mr. Sunil & the manager mr. Narayan committed me the following.

1 we can go for holiday any where in the world using the jukasso
Journeys. There are few hotels / resorts which jukasso owns and for
Any other property, we can travel by booking the holiday through dae.
2 we can select any hotel in the world including 5 or 7 star hotels
Through dae for which one has to pay aprox rs. 1100/- (In india) and
Rs.2200/- (Out of india).
3 any sightseeing / local traveling will be done through jukasso
Journey, for which i don't have to pay any amount.

I have planned my holidays for goa in the month of october 2017 and
Contacted journeys over phone for hotel related queries, then i was
Told that jukasso has got only 1 resort in goa, which i found was not a good one. For booking through dae, i was asked to contact dae directly and they only have few resorts, again none of the resort was above 3 star category.

Since the membership was stamped on me after giving wrong / false
Commitments, i want to cancel the membership and the money which i
Have paid need to be re-imbursed. For this i have contacted the
Jukasso journeys in sunder nagar many times and every time they said
The concerned person is not there to address. The persons i met was
Mr. Shoaib khan and mr. Sunil a couple of times. Again i went few days
Back and met mr. Aswin, who asked me to write mail to ms. Payal.

I have written many mails to (Ms. Payal [protected]) to cancel my membership and return my money at, but there was no positive response from her. Even i tried calling her many times, but she never bothered to answer the calls

I want to cancel my membership and my money back as the membership was taken by me based on the commitments given by the jukaso team, which proved to be wrong / false later.