[Resolved] Jukaso Journeys — Cancellation was not processed/ No Response received from any of the Department

AmanA001

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122001
Website:	jukaso.co.in

Hi,
I had visited on dated 1st of Feb'2017, where in i had applied for membership and had paid 40, 000 . post which i change my mind and requested for cancellationon dated 10th February'2017 via contacting customer service and email both upon which told me that with in 90 days the refund will be get process. However no response was received yet.
In addition, now not able to connect at customer service nor any response receive on email yet.
Hence, would request you to please help me to get the amount to be refunded.

Thanks & Regards,
Aman Arora
+91-[protected]

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May 27, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.

Sep 05, 2018

Updated by AmanA001 I am not satisfied with the resolution, i want my cancellation amount which I have informed to you within TAT.
Please return mu account on priority

Sep 18, 2018

Updated by AmanA001 Shall I get the revert or not ?????