[Resolved]  Jukaso Journeys — Cheaters and frauds. Jukaso Journeys trap innocent people

Website:www.jukasojourneys.com

Their staff called us on phone and intimated that we have won a holiday coupon of the company and we were invited to a hotel in Delhi for a hi-tea and collecting our gift at 6.00 pm.

We reached there, first of all there was no hospitality at all and staff themselves was busy among them. however, we were attended by some of your representative after brief intro of company he introduced us to his manager who told us that he was earlier working with 'Country Inn' (I dont know why he told us this) .

It seem that he was not willing in talking and after asking about membership he told very briefly. I also asked about the brochure but he told to visit the website. Is it so that your company do not have brochure even.

When I asked about my gift voucher he told that within 5 minutes I will receive it on my mail, however, even after passing 3 three day I did not received it. I am now feeling cheated by your company.

If you were not to give the gift coupon, why you called us by telling false and making fool o[censored]s, in fact you by this act not only lose one customer but also all families in touch.

A company which claimed so high should not act so poor in commitment and please ask your staff members to behave warmly with guest and attend them properly.
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May 25, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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