Jukaso Journeys — cheating

[resolved] journeys by jukaso — refund of rs 5000/- against journeys membership application form

Company : journeys by jukaso
Membership amount payment date : 27.11.2017
Payment mode :cash
Name: deepika & arjun
Entry code : sn2-1058

Dear sir / madam,

I along with my husband was invited by journeys by jukaso's team in one of their branch office to explain about their membership and hotels. All the membership details were presented to us very nicely and was told that we can cancel membership and my amount we will be refunded after deducting some administrative charges. They offered me a 5 years membership for rs. 35000/-. I decided to go for this on my name, filled the application form and paid an advance of rs 5000/- using my credit card. I was told that my membership id will be generated only after i pay full amount of rs 35000/- and all the details shall be sent on my address. Copy of the application form filled by was also not given to us as they said that the same shall be given after full payment.

After coming home i decided to check reviews of the company and found lots of complaints against jukaso journeys. So i decided to cancel my membership and e-mailed the same on very next day informed to them on phone and i was assured that my money of rs. 5000/- will be refunded to me very soon. Till date i have called journeys team so many times and even e-mailed regarding my refund. I have been assured by them multiple times on phone as well as on e-mail that all my amount of rs. 5000/- will be refunded to me but till date i have not received my money back.

I had just filled and signed an application form on my name and no membership id was generated by them. Even after no membership id, journeys team has my money with them and not refunding it.. Even i has asked to arrange for a meeting, but i did not get any reply from them.

It is requested to kindly take action against them and help me getting all my money back.

Thanks & regards
Deepika