[Resolved] Jukaso Journeys — Cheating/ fraud in selling holiday package
New Delhi, New Delhi District, Delhi, India
CsCS Shailesh Goyal
Hi..This Company is totally fraud/ cheater. They make false promises through their Venue manager at the time of selling membership, however reality is far away from that.
They will show you manipulated tariffs like 20-25K of their property or tie-up property in Kerala or any where else at trip advisor at the time of selling membership which they claim to provide you in just 3-5K only on taking their membership of 5 years, 10 years etc.
Moreover, they also claim to provide you free DIAL an exchange membership in which they claim to provide 7 additional nights per year worldwide throughout your membership in any of the desired property on payment of very nominal exchange fee say $100-$200 in Asia or $500-$700 in Europe or anywhere else in the world.
Guys this is absolutely junk company. Moreover, customer care/ sales person/ reservation team of the company are highly unresponsive. They don't either attend call or provide proper resolution of your grievances.
I know there are lots of persons who are victim of cheating by this fraud company. I think all of us should form a group of 25-50 persons and approach to the Chairman of this company ie. Mr. Rajeev Khanaa at his residential address at Feroz shah road, new Delhi. He may be unaware about all such nonsense at ground level.
Interested persons may inbox their name and numbers to me to form a whats app group.
Complaint marked as Resolved Jun 10, 2017
[Apr 26, 2017] Jukaso Journeys customer support has been notified about the posted complaint.
Verified SupportJukaso Journeys Customer Care's response, May 10, 2017
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [email protected]
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