Jukaso Journeys — delay in membership cancellation

I've purchased membership 99275 on 11 Nov 17 convinced as it might be cancelled anytime without any charges. After purchase I got an agreement saying 5000 + cancellation charges for cancellation the membership. There were many hidden figures as well as some different figures from the promises which were made before. It was totally bogus and I asked for cancellation on 13 Nov 17. I tried to contact them many times by mail as well as by toll free number. Every mail is responded saying that I Will be contacted within 48 hrs but never any call back is made. On toll free number, the executive and supervisor both are not are in position o[censored]pdating me. Whenever I called them, they always keep repeating same words as it will be completed within 90 working days. Till date cancellation is under process even it lasted its deadline of 90 working days. I tried to contact in many ways but got no satisfactory response from anywhere.
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Jukaso Journeys customer support has been notified about the posted complaint.
Apr 19, 2018
Updated by Lal24
Today I called on toll free number, Ms shabnam was on the line. She replied same as it was in past. She told me that their representative will contact me in next 72 hrs. I asked for reference no and she refused me saying my complaint Id 1012115 already generated and under that reference no all conversation are been made.
I've no faith on jukaso team, we'll see what happens next.
May 03, 2018
Updated by Lal24
It's been long time and there is no response.
May 30, 2018
Updated by Lal24
till now no response from their side
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Comments

Hi Please Join with me to fight against this cheating company called Jukaso Journeys. Like you I also have become victim of this company by paying hard earned money of Rs.90000/- . Request you to fight against these cheaters and frauds. Please spread the awareness on all social media forum and other blogs and websites. I have created a closed group for the discussion and also a FB page on Facebook to spread awareness. Below is the link of my FB Group and FB Page.

https://www.facebook.com/groups/[protected]/ - FB Group

https://www.facebook.com/Fraudjukasojourneys/ - FB Page

Please join your hands with me to fight against this fraud company.

Thanks

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
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    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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