[Resolved] Jukaso Journeys — fake company, going to sue... | |
The wrong message and commitment was conveyed to me and my wife. We got complimentary voucher but not as say complimentary because at the time of booking they are asking me 4 thousand to book a room. So why you people are saying free of stay. October from journeys by jukaso, city square mall (Rajouri garden). We were called to collect gift coupon which were won by us in a lucky draw (As informed by them). When we reach the representative named salim zafar entertained us and explained about jukaso membership and how we can avail holidays from this. The next person was mr. Rahman and his mob. (Removed). Both of them tried their level best to convince us to purchase the membership. For getting their job done they committed us about giving many benefits like (365 days free facility of swimming pool, gymnasium, 20% to 30% discount in dining in restaurants and free banquet hall bookings twice to thrice in a year). After contacting customer care we came to know that company jukaso does not provide any such facilities. We are only entitled for 4 nights and 5days stay in hotels under jukaso anually. Was this information helpful? | |
Nov 20, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Toll Free No. :[protected] E-mail Us On : For General Queries: [protected]@jukasojourneys.com For Reservations: [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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